Frequently Asked Questions

GENERAL QUESTIONS & ANSWERS

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PROPER CARE OF SCARAWAY SCAR SHEETS

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COMMON QUESTIONS

Begin using ScarAway as soon as the wound has fully closed (e.g. skin is healed and there is no oozing, crusting or irritation in the area). Treatment with ScarAway for post-surgical scars may typically begin approximately 1-2 weeks after stitches or staples are removed or when cleared by your physician or surgeon for use.

For existing scars, you may begin using ScarAway immediately, provided your skin is intact and no wounds or irritation are present.

Yes, when used as directed, ScarAway can be used on any part of the body, avoiding mucous membranes, open wounds, and direct contact with eyes. ScarAway Gel or Spray are ideal for exposed or hard-to-treat areas such as face, ears, neck, scalp, arms, hands, and joint areas. Once dry, ScarAway Gel or Spray can also be worn under makeup or sunscreen.

Treatment duration will vary from person to person and from scar to scar, depending on many factors. Recommended minimum treatment time is approximately 60-90 days. It may take longer than 90 days to notice an improvement in appearance of older and larger scars. Extended use is recommended if continued improvement is seen. Individual results may vary.

Yes. ScarAway is effective on scars that are years old, as well as scars that are more recent. ScarAway’s advanced silicone technology works to soften, fade, flatten and shrink the scar so that it appears closer to your skin’s natural color and texture.

ScarAway works to diminish the appearance of hypertrophic scars and keloids, which have a raised and/or discolored appearance. These types of scars may result from surgery, injury, burns, acne, insect bites, C-sections, and more. ScarAway also reduces redness, itching, and discomfort associated with scars.

ScarAway products are FDA Class-1 medical devices for the treatment and reduction of scars.

As with any topical material applied directly to the skin’s surface, some type of reaction (usually a sweat rash) is possible. In the unlikely event you have a reaction, stop using ScarAway. After your skin has returned to normal, you may reapply ScarAway for short periods and gradually increase the hours of usage. Monitor the scar area for signs of reaction. Continue to increase the wearing time until a comfortable maximum has been reached. If you continue to have a problem, discontinue use and consult your physician.

SCARAWAY SILICONE SCAR SHEETS COMMON QUESTIONS

ScarAway Silicone Scar Sheets use Advanced Silicone Technology, a specially formulated silicone that mimics the natural barrier function of healthy skin, diminishing scars, both old and new, and restoring skin to a more natural texture and color. Research suggests that silicone acts to hydrate scar tissue, which in turn works to soften the scar, reducing its development and causing it to fade. ScarAway helps alleviate the itching and discomfort that often accompany scars.

Yes, ScarAway is available in two convenient sizes (1.5″ x 3″ and 1.5″ x 7″) to treat scars of various shapes and sizes. ScarAway Silicone Scar Sheets may be trimmed for smaller scars or worn side-by-side for larger scars. The sheets should extend beyond the scar area on all sides by at least 1/2.”

Each ScarAway Reusable Silicone Scar Sheet should be worn for a minimum of 12 and up to 23 hours per day, provided it is removed and the scar area and sheet are washed daily. The longer the silicone is in contact with your skin, the faster you may see results. Each sheet is washable and durable for up to 7-10 days of use. Each ScarAway Clear Silicone Scar Sheet lasts up to 10 days. There is no need to remove the sheet for cleaning. When applying, firmly adhere all edges of the sheet to the skin and do not remove the sheet until ready to discard. This will help in maintaining adhesiveness. When the sheet loses stickiness discard and replace with a new sheet. The longer the silicone is in contact with your skin, the faster you may see results. If desired, use ScarAway Silicone Scar Gel when not wearing your sheet, but do not use both of these together at the same time.
It is not ideal to use ScarAway Silicone Scar Sheets during exercise or bathing, as perspiration and many soaps, shampoos, etc. may interfere with adhesion.  It is recommended that the sheets be removed and reapplied to clean, dry skin following these activities. ScarAway Clear Silicone Scar Sheets are water-resistant and will remain in place during short-term exposure to water, such as showering. Do not expose to water for prolonged periods, such as swimming or bathing.

SCARAWAY SILICONE SCAR GEL AND SPRAY COMMON QUESTIONS

ScarAway Silicone Scar Gel and ScarAway Silicone Scar Spray use Advanced Silicone Technology, a specially formulated silicone that mimics the natural barrier function of healthy skin, diminishing scars both old and new, and restoring skin to a more natural texture and color. Research suggests that silicone acts to hydrate scar tissue, which in turn works to soften the scar, reducing its development and causing it to fade. ScarAway helps alleviate the itching and discomfort that often accompany scars. Do not use both treatments together at the same time.  

A very thin coat of ScarAway Silicone Gel or ScarAway Silicone Spray should be applied directly to the scar area twice a day. For maximum effect, ScarAway should have 24 hour contact with the skin. Do not use both treatments together at the same time.

When used as directed, ScarAway Silicone Scar Gel or ScarAway Silicone Scar Spray can be used on any part of the body, avoiding mucous membranes, open wounds, and direct contact with the mouth and eyes. It is even ideal for exposed or hard-to-treat areas such as the face, ears, neck, scalp, arms, hands, and joint areas. Once dry, ScarAway Silicone Scar Gel or ScarAway Silicone Scar Spray can also be worn under makeup or sunscreen. Do not use both treatments together at the same time.
ScarAway Silicone Scar Gel or Spray and ScarAway Silicone Scar Sheets may be used together as part of your complete scar treatment regimen. Simply use ScarAway Silicone Scar Sheets as directed when not using your ScarAway Silicone Scar Gel or Spray, but do not use both treatments together at the same time.
ScarAway offers two types of silicone scar sheets: ScarAway Silicone Reusable Scar Sheets are reusable and should be worn for a minimum of 12 and up to 23 hours per day, provided it is removed and the scar area and sheet are washed daily. The longer the silicone is in contact with your skin, the faster you may see results. Each sheet is washable and durable for up to 7-10 days of use. ScarAway Clear Silicone Scar Sheet can be worn up to 7-10 consecutive days. There is no need to remove the sheet for cleaning. When applying, firmly adhere all edges of the sheet to the skin and do not remove the sheet until ready to discard. This will help in maintaining adhesiveness. When the sheet loses stickiness discard and replace with a new sheet. The longer the silicone is in contact with your skin, the faster you may see results. If desired, use ScarAway Silicone Scar Gel when not wearing your sheet, but do not use both of these together at the same time.

ScarAway® Products for All Scar Types